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Testimonials

Review by Fook Leong Wong, Andrew & Swee Im Saw & Cherlyn Wong - 4th May:

Dear Julie & Kelvin, Thanks so much for looking after our Nissan cars (Xtrail & Tiida) for the last 14 years.

I find the experience of visiting your Service Center exhilarating and refreshing every time I am there.

In particular, many thanks for rectification of the intermediate steering shaft and above all the elimination of noise from the hatch boot lid by Kelvin yesterday.

Once again, with many thanks to you two at FTG NIssan.

Xtrail SFU 532 / Tiida UNS 323


Review by Gavin Hands 13/03/17

Just wanted to say a big THANKS for helping us every step of the way with our new car. We have told many people of the extremely positive experience we have had with FTG Nissan and we have no doubt we will be back again.


Review by Lisa Partridge - 27th April:

We could not fault any of the people we dealt with at Ferntree Gully Holden. We dealt mainly with Matt, the HSV specialist, who was very professional and went above and beyond! Matt was friendly, knowledgeable, engaging and extremely helpful. We love our new "some like it hot" R8 Clubsport and would have no hesitation in recommending Matt, Andrew, Christian in finance and Sharleen in aftercare. They all made us feel a part of their family and were an absolute pleasure to deal with. We are 100% happy with our new Clubsport R8 and we will definitely be going back! Thanks FTG Holden! Lisa and Adam

Review by Jiany Liu – 19th April

I bought a new golf from them - is where you find 5-star outstanding, professional service. Especially I got so impressed by lovely salesman-Lee Bugeja, he was very patient, answered all my questions and gave me very valuable, helpful advice. Would buy again from them if I had the chance - the staff were so pleasant!

I am also very grateful for Mark Fait - the General Manager!

Review by Andy Mack - 29th March:

My wife and I were so pleased and surprised we got to deal with a female saleswoman as you'd expect a male. Pleasurable experience!!!!

Would and do highly recommend Ferntree Gully Holden to anyone and everyone I know!!! I recently purchased a brand new Holden with Ferntree Gully Holden's newest not to mention number 1 female sales cadet Alysha in November 2015. Her manager Greg and Andrew mentioned she was recently new to the car sales business which caught me by surprise. Her knowledge and understanding of the product and car sales business was exceptional as well as her customer service not only on the phone but in person. She was in particular patient and extremely understanding throughout the entire sales process as well as the decision making to ensure I was pleased and satisfied with my final product. Coming from sales and customer service experience myself; I was extremely happy and overwhelmed with the entire experience and the way I was treated from initial contact at day 1 to now. If you’re in the market to purchase a new vehicle and heading to Ferntree Gully Holden do not hesitate to ask for the young female sales cadet Alysha. Not only will you get your hands on a bargain you can't resist but you can expect efficient service as well as a memorable experience you’re going to tell all your friends and family about. This is the first vehicle I've purchased and driven out the door feeling satisfied, rewarded and taken care of. Alysha’s exceptional service doesn't finish there it's been a great surprise to receive several calls from the young lady weeks/months after I drove my baby home! The management most defiantly train and ensure every client that comes through the dealership leaves feeling happy and satisfied. Andrew, Greg & Alysha were a pleasure to deal with and my family and I look forward to purchasing all my future vehicles from Ferntree Gully Motor Group especially HOLDEN!!!

Review by Leah Winch – 11th March

Recently bought our VF SSV Redline from the awesome team at FTG Holden & HSV. Feel like royalty every time we walk through the door. Matthew Newton is the best sales person we have ever had the pleasure of buying a car from. Promises always delivered, plus some. Customer service is second to none. Sharleen in aftermarket – a true professional who knows her products! The service team have never let me down, and with the convenience of great loan cars on hand every single time, I wouldn't go anywhere else. Pricing is competitive, customer service spot on, professional and very very comfortable and easy while fun to deal with. Don't buy a car anywhere else! Don't get your car serviced anywhere else!

Review by Manny Zou – 27th February

We recently bought our new Holden from the Ferntree Gully Holden Dealership and wanted to thank Andrew Holbrook and his team for the experience - the service was faultless and we have ended up with a fantastic car at an unbeatable price.The whole FTG team should be commended on their customer service as they were an absolute pleasure to deal with.We felt very relaxed, respected and pleased throughout the whole process. We would not hesitate to recommend anyone in the market for a new Holden to go and meet Andrew and his team at FTG Holden.
A special mention to Greg (AKA Stephen Curry) and Alysha for their professional input.
Happy Customer,
Manny

Review by Chris Farnworth – 23rd February

Excellent service and customer service i have never not be listened too and any queries i had were investigated and reported back to me without any quarrels awesome salesmen who aren’t just trying to use pushy sales tactics and the after sales service is second to none.

Review by Angelo Giuffrida – 11th February

Great service, and very friendly. I do agree that sometimes the product knowledge isn't the best but ultimately a positive experience.

Review by Thean Sim – 24th September

Brought my Suzuki to the center for servicing twice. Overall good service. My wife is particularly happy that now they have people to fetch her to and from home after dropping my car at the center. This frees her up to do some housework without waiting at the center.

Review by Leah Winch – 11th March

Recently bought our VF SSV Redline from the awesome team at FTG Holden & HSV. Feel like royalty every time we walk through the door. Matthew Newton is the best sales person we have ever had the pleasure of buying a car from. Promises always delivered, plus some. Customer service is second to none. Sharleen in aftermarket – a true professional who knows her products! The service team have never let me down, and with the convenience of great loan cars on hand every single time, I wouldn't go anywhere else. Pricing is competitive, customer service spot on, professional and very very comfortable and easy while fun to deal with. Don't buy a car anywhere else! Don't get your car serviced anywhere else!

Review by Manny Zou – 27th February

We recently bought our new Holden from the Ferntree Gully Holden Dealership and wanted to thank Andrew Holbrook and his team for the experience - the service was faultless and we have ended up with a fantastic car at an unbeatable price.The whole FTG team should be commended on their customer service as they were an absolute pleasure to deal with.We felt very relaxed, respected and pleased throughout the whole process. We would not hesitate to recommend anyone in the market for a new Holden to go and meet Andrew and his team at FTG Holden. A special mention to Greg (AKA Stephen Curry) and Alysha for their professional input. Happy Customer, Manny

Review by Angelo Giuffrida – 11th February

Great service, and very friendly. I do agree that sometimes the product knowledge isn't the best but ultimately a positive experience.

Review by Thean Sim – 24th September

Brought my Suzuki to the center for servicing twice. Overall good service. My wife is particularly happy that now they have people to fetch her to and from home after dropping my car at the center. This frees her up to do some housework without waiting at the center. :)

Review by Susanna Young – 5th December

Very excited to pick up our new X-trail STL today. Thanks to James to guiding us through! Especially loved that when I called FTG Nissan with questions or concerns, anyone was able to assist me in James' absence. Great team work!